Let’s Get to the bottom of your horse’s behaviour
No matter their level or discipline, your horse may have problems from time to time.
These could be;
Handling issues, such as leading or float loading.
Ridden problems such as napping, bucking and rearing.
or other issues such as lots of tension, aggression or separation anxiety.
These unwanted behaviours can develop for different reasons and each should be looked at and resolved individually.
What is a behaviour consultation?
A horse behaviour consultation isn’t a quick fix, it’s a deep dive into understanding the why behind the behaviour, so we can create a tailored plan that works for both you and your horse.
During a consultation, we’ll look at:
Your Horse’s History - We’ll consider vet history, past handling, and what you know about your horse’s life before they came to you — all of which can influence current behaviour.
Their Environment - Behaviour can change based on location. We’ll assess where the issues occur, at home, out, or in transit, and look for patterns or triggers.
Their Management - Feeding, turnout, herd dynamics, and daily routines all matter. Even small mismatches in management can create stress that shows up in behaviour.
Their Training - We’ll look at what your horse knows, where there may be gaps or confusion, and whether past handling or training is still affecting them.
The Problem Behaviour - We’ll explore the specific behaviour you’re seeing, like bucking, bolting, or biting, and uncover what your horse might be trying to communicate.
What Happens After?
I’ll work with you to create an effective, compassionate, and practical plan tailored to your horse’s unique needs and your individual circumstances.
Some behaviour issues can be resolved after one consultation by changing management or training approaches.
At other times you may opt for more medium or long term support to help you and your horse feel happier.
"Susan’s behaviour consults are so much more than just fixing a problem. She looks at your horse’s whole world, and helps you make sense of it."
-Justine
"We made more progress in one consult with Susan than months of trying different approaches. Her knowledge is deep, her delivery is kind, and the results are real."
- Jillian
“My horse Layla used to be sedated with paste when clipped in previous years, but her response to clipping got more dangerous each year to the point where she would strike out with her front feet while sedated.
I had not been able to clip Layla in over 3 years until I got Susan’s help. Susan has been amazing working with Layla over a few months to desensitise her to clipping. Layla is now at a stage where she is accepting of being clipped, her fear response is gone and can be fully clipped all over with no sedation required!”
- Nicole
I use science-backed, ethical training methods focused on reducing stress, improving communication, and creating real understanding. Not control through force.
How does it work?
To book: contact me to arrange a consultation
Before: You'll complete a [not so short] questionnaire about your horse’s history, management, and behaviour concerns.
Please return it at least 2 days before your scheduled session so I can review it in detail.
It means we don’t waste time on the day and I will most likely already have an idea where the pain points might be
On the day: Your consultation will take approximately 90 minutes and includes:
A full behavioural assessment
Discussion of your horse’s management and environment
Practical training with you and your horse (where appropriate)
Collaborative planning to support positive behaviour changes
After: Within a few days, you’ll receive:
A bespoke training and/or management plan tailored to your horse
Clear next steps and recommendations
Links to any relevant resources or follow-up materials
Ongoing Support: You’ll receive 1 month of support via email, or WhatsApp following your consult — so you’re not left on your own to figure things out.
Need help with your horse’s behaviour?
Your Investment
Sessions are available in-person (Wellington region) or online for clients further afield. For hands-on support beyond the Wellington region, multi-day clinics or VIP weekends are available.
Initial Consultation – $497
(Approx. 90 minutes)
Kickstart your progress with a clear, actionable plan for you and your horse.
Horse + rider assessment (training, management, behaviour insights)
Personalised plan tailored to your goals
1 month WhatsApp/email support
Your consultation can be applied as credit toward any Behaviour Support Package. If you want or need additional support beyond a package or one-off follow-up sessions, bespoke packages are available.
Full Written Report – $265 (optional)
Comprehensive reference for everything covered in your consultation.
Ideal for sharing with your other coaches, vets or handlers
Medium Support Package – $1,399 / 3 months
(or 3 monthly payments of $466)
A bit of extra support to help you put the training and management plan into action
6 follow-up sessions (60–75 min each)
WhatsApp/email support
Intense Support Package – $2,399 / 3 months
(or 3 monthly payments of $800)
More guidance and support for when you need more help making change happen with your horse
12 follow-up sessions (60–75 min each)
1 monthly Confidence Coaching session
WhatsApp/email support
Transformational Support – $3,499 / 3 months
(or 3 monthly payments of $1,166)
For horses who need help and riders who want to work through fear, frustration, or blocks.
12 follow-up sessions (60–75 min each)
4 Confidence Coaching sessions in month 1, then 2 per month for months 2–3
WhatsApp/email support
Want something a bit different, or working with a specific budget?
I can create a bespoke Behaviour Support Package tailored to you and your horse.
One-Off Follow-Up Sessions – $265 each
Occasional check-ins or support for specific problem areas.
Packages provide the best value and continuity
Notes
Travel outside the Wellington region may incur additional fees (waived if a minimum number of sessions/clients is booked)
Reduced fees and/or payment plans are available for registered equine charities, welfare organisations, rescue centres, or clients on a low income
Not Sure If You Need a Behaviour Consult?
If you're dealing with safety concerns, resistance, reactivity, or confusion that normal training alone hasn’t solved, a behaviour consultation is the right choice.
Equestrian coaching helps you go from we’re fine to Hell YEAH!
Behaviour consults help you understand and support a struggling horse.
If you're unsure, book a discovery call, and I’ll help you figure out what you need
FAQs
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It’s a deep-dive session (about 90 minutes) where we look at your horse’s history, environment, management, training, and behaviour. Then we create a clear, tailored plan to address it.
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Everything from bucking, bolting, rearing, and biting to float loading issues, separation anxiety, ground handling problems, and more. If your horse is showing signs of stress, resistance, or unpredictability, I can help.
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Sometimes, but not always.
Most riding coaches are trained to teach riding skills, not to assess complex behavioural issues. Problem behaviours often have deeper causes, like pain, fear, confusion, or environmental stress - and those require a different skillset.
I hold a Master of Science in Equine Science and have worked at internationally recognised institutions such as dr. Andrew McLean’s Australian Equine Behaviour Centre, where I deepened my understanding of horse learning, welfare, and behaviour. I draw on evidence-based methods, not guesswork or tradition, to get to the root of what’s going on.
I’m happy to work alongside your regular coach, however if your horse is showing unsafe or confusing behaviour, a specialist behaviour consult is often the best next step.
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I use science-based, horse-friendly methods grounded in equitation science and learning theory. This includes:
Positive reinforcement where appropriate
Clear, low-conflict communication
Understanding stress responses, not punishing them
Teaching both horses and humans with empathy and clarity
My goal is always to support the horse’s welfare, reduce confusion or fear, and help you build a more trusting, functional relationship.
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No, I don’t use natural horsemanship techniques.
While I value trust and clear communication, I don’t use join-up, flag work, or rope pressure. These methods can trigger the flight response and rely on outdated dominance ideas.Instead, I use evidence-based training grounded in learning theory and equitation science, so your horse learns in ways that make real sense to them, without fear or confusion.
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Yes, I use positive reinforcement, including food rewards and clicker-style markers, when it's the right fit for the horse and the situation.
Positive reinforcement is a key part of science-based training. That said, not every horse responds best to food or marking alone. In some cases, negative reinforcement (like releasing light pressure) or combined reinforcement may be more effective, especially when used thoughtfully and ethically.
My approach is flexible, evidence-based, and always tailored to the horse in front of me. The goal is low-stress, clear communication that supports learning and the horse’s emotional wellbeing.
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Not formally, but I do strongly recommend ruling out pain or health issues before treating something as a behaviour problem. I may ask questions about your horse’s health history or suggest a vet check if physical discomfort seems likely.
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Sometimes, yes. Especially if the issue is environmental or training-related. More complex behaviours often need follow-up support or additional sessions to resolve fully.
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That depends on your horse, the behaviour, and how consistent we can be with the new plan. Some changes happen immediately, others take time, especially if the behaviour has become a pattern.
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Yes! I offer video-based consults for clients outside my travel area. You’ll send video clips of the behaviour, and we’ll meet via Google Meet to go through an assessment, discuss changes, and build a plan together.
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You’ll receive:
A written management and/or training plan
Clear next steps
Follow-up support via email, phone, or WhatsApp for 1 month
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You’re welcome to book follow-up sessions, in person or online, to track progress, troubleshoot challenges, and keep moving forward.
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Yes, but only once your horse is ready.
You’re welcome to move into riding or groundwork coaching after the behavioural issue has been addressed and your horse is safe to handle in a coaching setting.
This transition can happen when:
Your horse no longer shows unsafe or extreme behaviour (e.g. bucking, bolting, rearing, biting)
You feel confident handling them during a lesson
The issue has been resolved or is being safely managed
I believe coaching is now appropriate and productive for both of you
Until then, further behaviour support may be required. My priority is always safety - for you, your horse, and anyone involved in your sessions.
I’ll guide you through the process and let you know when we’re ready to shift from behaviour consults to coaching.